Tell us what is happening and we will look into it. Everything here reaches our support desk directly.
We reply to this address.
For example http://www.storename.myshopify.com. If your store is password protected, include the password in your message so we can look at it.
http://www.storename.myshopify.com
A few words about the problem. Optional.
The more specific the better. Which page, what you expected, what happened instead, and whether it is on desktop, phone or both.
Up to 5 files, 5 MB each. JPG, PNG, GIF, WebP or PDF. A screenshot of the problem usually saves a round of questions.
We use what you send here only to answer your request. Attachments are stored privately and are not published anywhere.